Executive Summary
The Small Supermarket project in the commercial and e-commerce sector in Jordan targets a promising market opportunity. With an investment of ٣٥٬٠٠٠ JOD, it achieves a Net Present Value (NPV) of ١٬٨٦٦ JOD, an Internal Rate of Return (IRR) of ١٢٪, and a payback period of 3.7 years.
| Indicator | Value |
|---|---|
| Initial Investment | ٣٥٬٠٠٠ JOD |
| First Year Revenue | ٩٠٬٠٠٠ JOD |
| Annual Growth (CAGR) | ٨٪ |
| Net Margin (Y1) | ٢٪ |
| Return on Investment (Avg.) | ٨٪ annually |
| Net Present Value (NPV) | ١٬٨٦٦ JOD |
| Internal Rate of Return (IRR) | ١٢٪ |
| Profitability Index (PI) | ١ |
| Payback Period | ٤ years |
| Break-even Year | Year ٤ |
| Expected NPV (Probability-weighted) | ٢٬٢٨٣ JOD |
Assumptions and Basis
The figures in this study are based on project data, the nature of the commercial and e-commerce sector in Jordan, and local market indicators, according to the following assumptions:
| Assumption | Value |
|---|---|
| Initial Capital | ٣٥٬٠٠٠ JOD |
| First Year Revenue | ٩٠٬٠٠٠ JOD |
| Annual Growth | ٨٪ |
| Cost of Goods Sold (COGS) | ٧٥٪ of Revenue |
| Operating Expenses | ١٥٪ of Revenue |
| Tax/Zakat | ٢٠٪ |
| Discount Rate (WACC) | ١٠٪ |
| Study Horizon | ٥ years |
Basis of Assumptions: These figures are based on averages for the food retail sector in Jordan, considering the small project size and current economic environment.
Project Description and Opportunity
The small supermarket project aims to meet the daily needs for food and consumer goods in a specific residential area in Jordan. The business model is characterized by offering a wide range of fresh and packaged products, in addition to cleaning and personal care products. The project relies on direct purchasing from local suppliers to ensure product quality and competitive prices. The project targets families and individuals residing in the surrounding area, with a focus on building strong customer relationships through excellent service and loyalty programs. The business model also includes developing a simple e-commerce platform to serve customers who prefer online shopping and to leverage the growth of this sector in Jordan.
Market and Demand Study
The Jordanian retail market, especially the supermarket sector, is an active and stable market due to continuous demand for essential goods. Estimates indicate there are over 2,500 supermarkets in Jordan, with a high concentration in governorates such as Irbid, Amman, and Zarqa. Demand for food and consumer goods depends on population growth, purchasing power, and changes in consumption patterns. Jordan is experiencing growth in e-commerce, with mobile commerce revenue expected to reach $800 million by 2026. This trend encourages small businesses to adopt digital sales channels to increase customer reach.
Market Sizing (TAM / SAM / SOM)
The market sizing methodology relies on estimating the number of households in the target area and their average monthly spending on food and consumer goods. These figures are multiplied by the average unit price, taking into account the project's expected market share. Population census data and household expenditure surveys issued by the Jordanian Department of Statistics are used as the basis for these estimates, with adjustments to account for economic growth and inflation.
| Level | Annual Size | Description |
|---|---|---|
| TAM — Total Addressable Market | 250.0 million JOD | Total serviceable demand |
| SAM — Serviceable Available Market | 50.0 million JOD | The segment your model reaches |
| SOM — Serviceable Obtainable Market | 15.0 million JOD | Your realistic early share |
Basis of Sizing: Estimates for the size of the food and consumer goods market in Jordan, considering the anticipated growth in e-commerce.
Unit Economics
Measures the profitability of each sales unit/customer — the most accurate feasibility indicator:
| Unit Indicator | Value |
|---|---|
| Sales Unit | Customer |
| Average Price/Revenue per Unit | ١٠ JOD |
| Customer Acquisition Cost (CAC) | ٢ JOD |
| Customer Lifetime Value (LTV) | ٥٠٠ JOD |
| LTV/CAC Ratio | ٢٥٠× (Healthy) |
| Contribution Margin | ٢٥٪ |
Competitive Analysis
The supermarket market in Jordan is characterized by high competition from traditional grocery stores, large supermarkets, and even specialized stores. The project's sustainable advantage includes focusing on a strategic location, providing excellent customer service, and offering fresh, local products at competitive prices. Additionally, a competitive advantage can be achieved through developing an efficient online delivery service and customer loyalty programs.
Market Entry and Pricing Strategy
The project's market entry plan targets high-density residential neighborhoods in Jordanian cities. Marketing relies on various channels such as local advertisements, promotional offers at opening, and digital marketing via social media. The focus will be on competitive pricing and offering periodic deals and discounts to attract and retain customers.
Capacity and Operations
Operating capacity begins with a 60% utilization rate in the first year, with a gradual increase to 85% in the fifth year, through improved inventory management, expanding the customer base, and product diversification.
Daily operations include receiving and storing goods, arranging products on shelves, managing points of sale, and providing customer service. Emphasis will be placed on hygiene and quality standards for all products, especially fresh ones. Operations will also include inventory management to ensure product availability and avoid waste.
The project requires a location with an area ranging from 50-100 square meters in an easily accessible area with available parking. Technical equipment includes display shelves, refrigeration and freezing units, modern Points of Sale (POS) systems, and surveillance systems. Suppliers will be carefully selected to ensure product quality and variety, with a focus on local suppliers.
Projected Income Statement (٥ Years)
| Item \ Year | Y1 | Y2 | Y3 | Y4 | Y5 |
|---|---|---|---|---|---|
| Revenues | ٩٠٬٠٠٠ JOD | ٩٧٬٢٠٠ JOD | ١٠٤٬٩٧٦ JOD | ١١٣٬٣٧٤ JOD | ١٢٢٬٤٤٤ JOD |
| Cost of Sales | (٦٧٬٥٠٠ JOD) | (٧٢٬٩٠٠ JOD) | (٧٨٬٧٣٢ JOD) | (٨٥٬٠٣١ JOD) | (٩١٬٨٣٣ JOD) |
| Gross Profit | ٢٢٬٥٠٠ JOD | ٢٤٬٣٠٠ JOD | ٢٦٬٢٤٤ JOD | ٢٨٬٣٤٤ JOD | ٣٠٬٦١١ JOD |
| Operating Expenses | (١٣٬٥٠٠ JOD) | (١٤٬٥٨٠ JOD) | (١٥٬٧٤٦ JOD) | (١٧٬٠٠٦ JOD) | (١٨٬٣٦٧ JOD) |
| EBITDA | ٩٬٠٠٠ JOD | ٩٬٧٢٠ JOD | ١٠٬٤٩٨ JOD | ١١٬٣٣٧ JOD | ١٢٬٢٤٤ JOD |
| Tax | (٤٠٠ JOD) | (٥٤٤ JOD) | (٧٠٠ JOD) | (٨٦٧ JOD) | (١٬٠٤٩ JOD) |
| Net Profit | ١٬٦٠٠ JOD | ٢٬١٧٦ JOD | ٢٬٧٩٨ JOD | ٣٬٤٧٠ JOD | ٤٬١٩٦ JOD |
| Net Margin | ٢٪ | ٢٪ | ٣٪ | ٣٪ | ٣٪ |
Investment Cost Structure
| Item | Cost | Percentage |
|---|---|---|
| Rent and Site Preparation | ١٠٬٥٠٠ JOD | ٣٠٪ |
| Initial Inventory Purchase | ١٤٬٠٠٠ JOD | ٤٠٪ |
| Employee Salaries (Initial Period) | ٥٬٢٥٠ JOD | ١٥٪ |
| Licenses and Initial Marketing | ١٬٧٥٠ JOD | ٥٪ |
| Emergency Operating Expenses and Reserve | ٣٬٥٠٠ JOD | ١٠٪ |
Cash Flow and Break-even Point
| Year | Operating Cash Flow | Cumulative Cash Flow |
|---|---|---|
| Year ١ | ٨٬٦٠٠ JOD | -٢٦٬٤٠٠ JOD |
| Year ٢ | ٩٬١٧٦ JOD | -١٧٬٢٢٤ JOD |
| Year ٣ | ٩٬٧٩٨ JOD | -٧٬٤٢٦ JOD |
| Year ٤ | ١٠٬٤٧٠ JOD | ٣٬٠٤٤ JOD |
| Year ٥ | ١١٬١٩٦ JOD | ١٤٬٢٤٠ JOD |
Estimated break-even point at annual revenue ≈ ٨٢٬٠٠٠ JOD (~٩١٪ of first-year revenue), with a 25% contribution margin. Cumulative cash break-even in Year ٤.
Funding Structure
| Funding Source | Percentage | Amount |
|---|---|---|
| Equity | ٧٠٪ | ٢٤٬٥٠٠ JOD |
| Debt Funding (6% interest) | ٣٠٪ | ١٠٬٥٠٠ JOD |
Sensitivity Analysis (Revenue × Operations)
Impact of simultaneous changes in revenue and costs on Net Present Value:
| Revenue \ Operations | −10٪ | −5٪ | Base | +5٪ | +10٪ |
|---|---|---|---|---|---|
| −20٪ | ٢٠٬٨٠١ JOD | ٨٬١٧٧ JOD | -٤٬٤٤٦ JOD | -١٩٬٢٢١ JOD | -٣٥٬٠٠٠ JOD |
| −10٪ | ٢٧٬١١٣ JOD | ١٢٬٩١١ JOD | -١٬٢٩٠ JOD | -١٧٬٢٤٨ JOD | -٣٥٬٠٠٠ JOD |
| Base | ٣٣٬٤٢٤ JOD | ١٧٬٦٤٥ JOD | ١٬٨٦٦ JOD | -١٥٬٢٧٦ JOD | -٣٥٬٠٠٠ JOD |
| +10٪ | ٣٩٬٧٣٦ JOD | ٢٢٬٣٧٩ JOD | ٥٬٠٢٢ JOD | -١٣٬٣٠٣ JOD | -٣٥٬٠٠٠ JOD |
| +20٪ | ٤٦٬٠٤٨ JOD | ٢٧٬١١٣ JOD | ٨٬١٧٧ JOD | -١١٬٣٧٤ JOD | -٣٥٬٠٠٠ JOD |
Scenario Analysis
| Scenario | Probability | NPV | Assessment |
|---|---|---|---|
| Pessimistic | ٢٥٪ | -٨٬٤٥٨ JOD | Not feasible |
| Base | ٥٠٪ | ١٬٨٦٦ JOD | Feasible |
| Optimistic | ٢٥٪ | ١٣٬٨٥٨ JOD | Feasible |
Expected Present Value (Weighted): ٢٬٢٨٣ JOD.
Risk Analysis and Management
| Risk | Probability | Impact | Mitigation |
|---|---|---|---|
| Intense competition from large supermarkets | High | High | Focus on excellent customer service, competitive pricing, variety of local products, and loyalty programs. |
| Supplier price fluctuations | Medium | Medium | Build strong relationships with multiple suppliers, seek alternatives, and negotiate long-term contracts. |
| Difficulty attracting customers initially | Medium | High | Strong marketing campaigns at launch, attractive offers and discounts, and targeted digital marketing. |
| Inventory management challenges and product spoilage | Medium | Medium | Implement an effective inventory management system, regular monitoring of expiry dates, and staff training. |
| High operating costs | Medium | Medium | Control expenses, negotiate better rental and supply prices, and monitor energy consumption. |
Organizational Structure and Team
The proposed organizational structure consists of a project manager, sales staff (cashier and shelf organizer), and a delivery staff member when the e-commerce service is activated. Personnel will be selected based on experience in the retail sector and the ability to provide excellent customer service.
Legal and Regulatory Aspects
The project requires obtaining necessary licenses from the Ministry of Industry and Trade, the Greater Amman Municipality or other municipalities, in addition to adhering to health requirements. Registration with the Income and Sales Tax Department and compliance with periodic tax filings are also required.
Expansion and Sustainability Plan
The project can be expanded by increasing the number of branches in other areas, enlarging the current supermarket's space, or adding new sections such as a dedicated organic products or bakery section. Sustainability can also be enhanced through developing strategic partnerships with local suppliers, investing in technology to improve operational efficiency, and expanding the scope of e-commerce.
Environmental, Social, and Governance (ESG) Impact
The project is committed to environmentally friendly practices by reducing waste, recycling recyclable materials, and using reusable shopping bags. It also seeks to support local products to reduce its carbon footprint. Socially, the project provides employment opportunities for local residents and contributes to meeting community needs.
Conclusions and Recommendations
The small supermarket project in Jordan is a promising investment given the continuous demand for essential goods and a relatively stable business environment. With good planning, effective management, and a focus on customer service, the project can achieve good financial returns and contribute to local community development.
Frequently Asked Questions
How much does it cost to open a small supermarket in Jordan?
The proposed initial capital is around 35,000 Jordanian Dinars, and this amount includes rent, equipment, initial inventory, and licenses.
Is a supermarket project profitable in Jordan?
Yes, a supermarket project is considered profitable and stable due to the daily demand for essential goods, achieving a gross profit margin that can reach 25% of sales.
What licenses are required to open a supermarket in Jordan?
The project requires a commercial register, a municipal license, and adherence to health requirements from the relevant government authorities.
What is the average salary of a supermarket employee in Jordan?
The average salary of a supermarket employee ranges between 240 and 350 Jordanian Dinars per month, depending on experience and working hours.
How can a small supermarket compete in Jordan?
Competition can be achieved by focusing on excellent customer service, providing fresh and local products, offering competitive prices, and developing a home delivery service.
Sources and Disclaimer
- Data from the Jordanian Department of Statistics (estimates)
- Market reports and analyses for the retail sector in Jordan (e.g., Rentokil Digital, Lemonade).
- Specialized articles and published feasibility studies on supermarket projects in the region.
- Real estate and job advertisement websites in Jordan to determine average rents and salaries.
- Reports from the Central Bank of Jordan and microfinance institutions on interest rates and financing.
Disclaimer: This is a guiding study that provides financial analysis according to approved industry standards; verify figures locally according to your project's reality before any investment decision.






